Delays in event processing for some customers

Incident Report for F5 App Infrastructure Protection

Resolved

This incident has been resolved.

Posted Jul 22, 2019 - 23:35 EDT

Update

Alert Processing was returned to realtime for all customers.

Posted Jul 22, 2019 - 23:34 EDT

Update

We're currently investigating a related issue affecting event search for all agents. Users might not see current events when searching for raw events or viewing TTY timelines in event process details.

Posted Jul 22, 2019 - 16:03 EDT

Monitoring

We've deployed changes and are processing an event backlog.

Posted Jul 22, 2019 - 11:48 EDT

Investigating

We're experiencing a delay in processing of events for Agents on version 2.1.

Posted Jul 22, 2019 - 11:06 EDT

This incident affected: Event Processing and Alert Processing.